Sentiment Analysis for Social Media Presence

Authors

  • Sashank Saya Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India
  • Shreelaxmi K Malawade Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India
  • Smaranya Vijaya Krishna Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India
  • Vaishnavi K S Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India
  • Shylaja B Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India

Keywords:

Continuous Model Training, Customer Relationship Management (CRM), Emotion recognition, Multimodal analysis, Natural Language Processing (NLP)

Abstract

This paper introduces a robust Sentiment Analysis Solution tailored specifically for the dynamic landscape of social media presence. In an era where social media significantly influences personal and organizational reputations, understanding the sentiment expressed in posts, comments, and interactions becomes imperative. Leveraging advanced natural language processing and machine learning techniques, the system provides a comprehensive analysis of sentiments, offering valuable insights into public perception, customer feedback, and brand reputation. Unlike conventional methods, this solution prioritizes real-time analysis, enabling users to promptly gauge the overall sentiment trends. Overcoming challenges like language variations and emotional nuances, the project aims for high accuracy and precision, surpassing limitations often associated with rule-based approaches. Envisioning future enhancements, including multimodal analysis, advanced emotion recognition, and user-driven customization, distinguishes this solution from existing systems. Ethical considerations, continuous model training, and integration with Customer Relationship Management (CRM) systems are integral aspects of this project. These not only ensure responsible AI practices but also provide actionable insights for effective online reputation management. Empowering individuals and organizations, the project facilitates informed decision-making and proactive engagement based on evolving sentiment trends in the ever-evolving realm of social media.

Author Biographies

Sashank Saya, Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India

Under Graduate Student, Department of Computer Science and Engineering

Shreelaxmi K Malawade, Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India

Under Graduate Student, Department of Computer Science and Engineering

Smaranya Vijaya Krishna, Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India

Under Graduate Student, Department of Computer Science and Engineering

Vaishnavi K S, Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India

Under Graduate Student, Department of Computer Science and Engineering

Shylaja B, Dayananda Sagar Academy of Technology and Management, Bangalore, Karnataka, India

Assistant Professor, Department of Computer Science and Engineering

Published

2024-01-10

Issue

Section

Articles