Perceived Benefits of Digital Technologies in Quantity Surveying Practice in Benin City, Edo State, Nigeria

Abstract

Understanding how construction professionals perceive the benefits of digital technologies is a critical determinant of adoption behaviour and long-term digital transformation outcomes. This article assesses the perceived benefits of digital technologies among Quantity Surveyors in Benin City, Edo State, Nigeria, using a quantitative, census-based survey of 81 practicing professionals. Fifteen identified benefits were rated on a five-point Likert scale and analysed through Mean Item Score (MIS) and Standard Deviation (SD). Findings reveal near-universal consensus on five core operational benefits, with Increased Speed and Efficiency (MIS: 4.93), Enhanced Productivity (MIS: 4.69), and Greater Accuracy and Error Reduction (MIS: 4.68) forming the Efficiency Triad. Strategic benefits, including Sustainable Construction (MIS: 2.91) and Value Engineering (MIS: 2.98), receive substantially lower ratings and exhibit greater variability. The results are interpreted through the Technology Acceptance Model (TAM) and the digital transformation literature, demonstrating that practitioners in resource-constrained developing-market contexts prioritise immediate operational gains over long-term strategic outcomes. The Efficiency Triad concept offers a targeted framework for benefit-led digital adoption advocacy.