Impact of Learning and Up Skilling Programmes on Employee Retention among Millennial and Gen Z in the IT Sector of Keralam

Abstract

This study examines the significance of employee learning and development within the fast-paced and constantly changing IT industry. With constant technological advancements, IT companies are focusing on training and learning, workshops, certification programs, mentoring, online learning programs, and career development programs for improving their employee performance, satisfaction, and retention. This study aims to analyze the role played by learning and up-skilling programs in retaining young professionals belonging to the Millennial and Gen Z generations working within the IT industry. As compared to other generations, Millennial and Generation Z prefer to work with companies offering them career growth, learning, and development prospects. A descriptive and analytical research approach is adopted for collecting primary data by using a stratified random sampling method. Questionnaires were prepared, and data were collected by distributing those questionnaires among participants. Secondary data was collected from various online journals, books, websites, reports, etc. Analysis of data included percentage analysis, tabulation, and chart preparation. Results indicate that the implementation of learning and up-skilling programs is very effective for increasing the self-confidence of employees, technical skills, motivation level, engagement, and job satisfaction of employees. Organizations providing effective learning and development opportunities enjoy better employee retention rates. The study also emphasizes the increasing importance of the IT sector in Keralam, driven by the growth of Cyber Park, startups, and technology-based companies. This concludes that learning and up-skilling programs have a significant positive impact on employee retention. Organizations that focus on continuous learning and employee development can achieve higher employee commitment, improved organizational performance, and long-term business success in the competitive IT sector.