L. H. T. De. S. Wickramasuriya, and W. M. H. C. Wijayarathne. “A Study on the Impact of Retail Service Quality Dimensions on Customer Satisfaction in Sri Lankan Supermarkets”. Recent Trends in Data Mining and Business Forecasting 5, no. 1 (April 5, 2024): 12–31. Accessed June 5, 2026. https://matjournals.net/engineering/index.php/JTDMBF/article/view/263.