T. SHENBHAGAVADIVU; P. ANNAMUTHU; A. THENMOZHISELVI. Service Quality and Customer Satisfaction in India’s Private Intercity Bus Services: An Empirical Study. Journal of Sales, Service and Marketing Research (e-ISSN: 2582-7804), [S. l.], v. 7, n. 2, p. 25–33, 2026. DOI: 10.46610/JSSMR.2026.v07i02.003. Disponível em: https://matjournals.net/engineering/index.php/JSSMR/article/view/4046. Acesso em: 14 sep. 2026.