PRAGFIX: A Firebase Powered Intelligent Campus Governance Platform for Sustainable Issue Management
Abstract
PRAGFIX is a digital platform designed to improve how universities and colleges manage campus infrastructure issues. Traditionally, infrastructure problems are reported in person, recorded in logbooks, or communicated through scattered channels, making it difficult to track responsibilities, monitor progress, and ensure timely resolution. PRAGFIX addresses these challenges by providing a centralized, real-time system that simplifies reporting and resolution of campus-related problems. The platform enables students, staff, and administrators to report issues efficiently, with each user group having role-based access. By offering real-time updates, PRAGFIX ensures transparency and helps stakeholders understand the severity of issues, their departmental allocation, and overall campus status. This structured approach enhances accountability and speeds up decision-making. PRAGFIX is built using Firebase technologies, including Firestore, Cloud Functions, and Firebase Authentication. These tools ensure scalability, secure access, and real-time data synchronization, allowing the system to handle multiple users simultaneously while maintaining data security. Additionally, PRAGFIX incorporates a “Green Points” system to encourage environmental responsibility and sustainable practices within the campus community. Overall, PRAGFIX promotes collaboration among students, staff, and administrators, supports informed decision-making, and contributes to creating a more efficient, transparent, and sustainable campus environment.
References
K. Polin, T. Yigitcanlar, M. Limb, and T. Washington, “The Making of Smart Campus: A Review and Conceptual Framework,” Buildings, vol. 13, no. 4, p. 891, Mar. 2023
D. R. Adhikari and P. Shrestha, “Knowledge management initiatives for achieving sustainable development goal 4.7: higher education institutions’ stakeholder perspectives,” Journal of Knowledge Management, vol. 27, no. 4, pp. 1109–1139, Jul. 2022.
S. E. Barroso, P. Bustos, and P. Núñez, “Towards a cyber-physical system for sustainable and smart building: a use case for optimising water consumption on a SmartCampus.” Journal of Ambient Intelligence and Humanized Computing, vol. 14, no. 5, pp. 6379–6399, Mar. 2022
S. Mazzetto, “A Review of Urban Digital Twins Integration, Challenges, and Future Directions in Smart City Development,” Sustainability, vol. 16, no. 19, pp. 8337–8337, Sep. 2024.
O. M. Prabowo, E. Mulyana, G. B. Baskara Nugraha, and S. H. Supangkat, “Cognitive City Platform as Digital Public Infrastructure for Developing a Smart, Sustainable and Resilient City in Indonesia,” IEEE Access, vol. 11, pp. 120157–120178, Jan. 2023.
M. Magliacani, “How the sustainable development goals challenge public management. Action research on the cultural heritage of an Italian smart city,” Journal of Management and Governance, vol. 27, no. 3, Sep. 2022
A. Farazmand, “Global Encyclopedia of Public Administration, Public Policy, and Governance,” Springer Nature, 2022.
L. V. Trevisan, J. H. P. P. Eustachio, B. G. Dias, W. L. Filho, and E. Á. Pedrozo, “Digital transformation towards sustainability in higher education: state-of-the-art and future research insights,” Environment, Development and Sustainability, vol. 26, Jan. 2023.
B. George and O. Wooden, “Managing the Strategic Transformation of Higher Education through Artificial Intelligence,” Administrative Sciences, vol. 13, no. 9, p. 196, Sep. 2023.
A. A. Musa, S. Idris Malami, F. Alanazi, W. Ounaies, and M. Alshammari, “Sustainable Traffic Management for Smart Cities Using Internet-of-Things-Oriented Intelligent Transportation Systems (ITS): Challenges and Recommendations,” Sustainable Traffic Management for Smart Cities Using Internet-of-Things-Oriented Intelligent Transportation Systems (ITS): Challenges and Recommendations, vol. 15, no. 13, pp. 9859–9859, Jun. 2023.
V.-D. Păvăloaia and S.-C. Necula, “Artificial Intelligence as a Disruptive Technology—A Systematic Literature Review,” Electronics, vol. 12, no. 5, Jan. 2023.
A. A. AlZubi and K. Galyna, “Artificial Intelligence and Internet of Things for Sustainable Farming and Smart Agriculture,” IEEE Access, vol. 11, pp. 78686–78692, 2023.
M. E. E. Alahi et al., “Integration of IoT-Enabled Technologies and Artificial Intelligence (AI) for Smart City Scenario: Recent Advancements and Future Trends,” Sensors, vol. 23, no. 11, p. 5206, Jan. 2023.
H. Omrany, K. M. Al-Obaidi, M. Hossain, N. A. M. Alduais, H. S. Al-Duais, and A. Ghaffarianhoseini, “IoT-enabled smart cities: a hybrid systematic analysis of key research areas, challenges, and recommendations for future direction,” Discover Cities, vol. 1, no. 1, Mar. 2024.
Ahmad, N. Verma, N. Sarhan, E. M. Awwad, and A. Arora, “An IoT and Blockchain-Based Secure and Transparent Supply Chain Management Framework in Smart Cities Using Optimal Queue Model,” IEEE Access, vol. 12, pp. 1–1, Jan. 2024
B. Anthony, “The Role of Community Engagement in Urban Innovation Towards the Co-Creation of Smart Sustainable Cities,” Journal of the Knowledge Economy, vol. 1, no. 1, pp. 1–33, 2023,
Faris. A. Almalki et al., “Green IoT for Eco-Friendly and Sustainable Smart Cities: Future Directions and Opportunities,” Mobile Networks and Applications, vol. 28, no. 1, Aug. 2021.
